Last Updated: February 2025
At The Lakes Home Health Services, Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or use our products and services.
By accessing our website or using our products and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand your rights and responsibilities regarding your personal information.
Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide when filling out forms on our website, opting into SMS communications, or contacting us.
- Usage Information: We may collect data about your interactions with our website and services, such as your IP address, browser type, operating system, and browsing behavior.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing preferences, such as the pages you visit, the links you click, and other actions you take on our website.
How We Use Your Information
We may use your personal information for the following purposes:
- To provide and maintain our products and services.
- To communicate with you and respond to your inquiries.
- To improve and personalize your experience on our website.
- To send you SMS notifications, marketing communications, promotions, and updates if you have provided your consent.
- To monitor and analyze website usage and trends.
SMS Terms and Communication
Consent for SMS Communications
By providing consent to receive SMS messages from The Lakes Home Health Services, Inc., you acknowledge and agree that your phone number will only be used for communication purposes. We do not sell or share your information with third parties or affiliates for marketing purposes. Your phone number and consent will remain confidential.
Types of SMS Communications
- Customers and Clients: Updates on services, appointment reminders, and other important notifications.
- Job Applicants: Updates on application status and recruitment-related information.
Example Message: “Hi [Customer Name], this is a reminder about your upcoming appointment with The Lakes Home Health Services, Inc. on [Date] at [Time]. We look forward to seeing you!”
Standard Messaging Disclosures:
- To opt out, reply “STOP” at any time.
- For assistance, reply “HELP” or visit our website at https://www.thelakeshhs.com/
- Message and data rates may apply.
Sample HELP Response:
“For further assistance, please visit our website at https://www.thelakeshhs.com/ or contact us at (833) 473-1490.”Message Frequency:
The number of messages you receive may range from 5 to 10 per day, depending on your interactions with us. Message frequency may vary based on your specific communication needs.Opt-In Method:
You may opt-in to receive SMS messages from The Lakes Home Health Services, Inc. in the following ways:- By submitting an online form through our website at https://www.thelakeshhs.com/.
Opt-Out Method:
To opt out of SMS communications, reply “STOP” to any message you receive. If you need assistance, reply “HELP” or contact us at (833) 473-1490.Additional Options:
How and Why We Share Your Information
We do not sell or share your SMS consent or phone number with third parties or affiliates for marketing purposes.
We may share personal information with:
- Service Providers: Trusted third parties who assist in providing services and maintaining our website.
- Legal Authorities: If required by law, such as in response to a court order or government request.
Your Choices & Data Security
- Access & Correction: You may access, update, or correct your personal information by contacting us.
- Opt-Out: You may opt out of marketing communications and SMS notifications by following the provided instructions.
- Security Measures: We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the “Last Updated” date will be modified accordingly.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:
The Lakes Home Health Services, Inc.
(833) 473-1490
14140 Ventura Blvd., Suite 204, Sherman, Oaks, CA 91423
https://www.thelakeshhs.com/